PRIVACY POLICY

we collect information that you provide directly to us as well as information generated automatically when you interact with our website.

• personal information: name, email address, contact details, billing and shipping addresses, and payment information.
• order details: purchase history, product preferences, and customer support communications.
• technical information: ip address, browser type, device identifiers, operating system, and cookies.
• usage data: pages visited, links clicked, and other interactions with our website.

we use your information for various purposes to ensure you have the best possible experience:

• process and fulfill your orders and payments.
• communicate with you regarding your orders, account, and updates about our products and services.
• send marketing communications where you have given your consent.
• improve and personalize your shopping experience.
• perform internal analytics, research, and development.
• detect, prevent, and address technical issues, fraud, or unauthorized transactions.
• comply with legal obligations and enforce our policies.

we do not sell your personal information. we share your information only with trusted third parties in the following circumstances:

• service providers who assist in processing orders, managing payments, and shipping your purchases.
• marketing and analytics partners, only when you have provided consent.
• law enforcement or regulatory bodies if required by law or to protect our rights.
• any other third party with your explicit consent or as part of a business transaction.

we use cookies and similar technologies to enhance your experience on our website. cookies help us:

• remember your preferences and login details.
• understand and analyze website usage and performance.
• provide a personalized shopping experience and targeted advertising (with your consent).
• ensure secure and efficient checkout processes.

you can manage your cookie preferences through your browser settings. disabling cookies may affect the functionality of our website.

we take the security of your information seriously and implement various measures to protect it, including:

• encryption of data in transit and at rest.
• access controls and robust authentication protocols.
• regular security assessments and monitoring of our systems.
• secure data backup procedures.

please note that no method of transmission over the internet is 100% secure.

depending on your location, you have certain rights regarding your personal information, which may include:

• the right to access and obtain a copy of your personal information.
• the right to correct or update any inaccurate or incomplete information.
• the right to request deletion of your personal information (subject to legal obligations).
• the right to object to or restrict the processing of your data.
• the right to data portability.
• the right to opt-out of marketing communications at any time.

to exercise these rights, please contact us at the email address provided below.

our services are not directed to children under the age of 13. we do not knowingly collect personal information from children under 13. if you believe that we have inadvertently collected such information, please contact us immediately.

your personal information may be transferred to, stored, and processed on servers outside your country of residence. we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

we retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, dispute resolution, and enforcement of our agreements.

we may update this privacy policy periodically. any updates will be posted on our website along with a revised "last updated" date.